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Watch Kuroshitsuji online: Episode 11 Crossroad Butler

Ciel's soul awakens inside his body to see himself looking down from the clock tower. Hannah explains that Ciel's body has been taken over by Alois, and that she will have them journey through the maze made by Alois. Ciel realizes he has been taken over and sifts through the memories in his head to decide which ones are his. The butlers begin their journey through the maze, and soon realize that the answers to the questions are being altered by Alois(and that he has given Claude a handicap). Grell arrives to help Sebastian after he gets a wrong answer, while Alois scratches frantically at Ciel's body. Ciel begins to remember some events of last season, and Alois notes that Ciel is struggling to get back control of his body. As Ciel remembers that his revenge is complete, the maze begins to shift. Ciel begins to question why Sebastian did not eat his soul, so it appears as a question in the maze. Sebastian was unable to eat Ciel's because he lost the arm with the seal of the contract on it, which provided a window of opportunity for Claude to steal Ciel's soul. Claude reaches the place of the final question: why did Claude kill Alois? Claude answers that he killed him because he could ultimately be used as a tool to obtain Ciel. That isn't the answer Alois wants to hear, so he drops Claude down a chute. Alois begins to cry but Hannah tells him that he shouldn't cry, and that Big Brother is always the best, something Luca used to say. Claude reveals in his answer to a question that it was actually Hannah who contracted with Luca. Hannah confirms it and said she had grown tired of eating human souls, as they had become boring. She tells him that Luca was different, and that when she fulfilled his wish, he thanked her for killing the townspeople, something no one had ever done. Hannah, very attached to Luca and Alois, asks Alois to make a new contract with her, to be reunited with Luca. Claude and Sebastian reunite at the place of the final question, and Ciel takes over his body, saying that until Sebastian eats his soul, that he is his butler. However, Alois quickly snatches back Ciel's body, saying that he's found those who love him, and as the butlers race to him, he makes a contract with Hannah. Alois faints after he tells Claude that he wanted his love, and Hannah informs the butlers that she has contracted with Alois and Ciel.

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