As a couple, Duncan (Kyle Secor) and Emily (Stacy Edwards) Muller, cross to their car after a day of shopping, Duncan realizes that he needs to go back into the store to retrieve his credit card. After Duncan walks away, his wife's car speeds off, leaving a bystander, Doug Dunsmore (Rick Ravanello), injured. Witnesses say an unknown assailant forced the frightened Emily into the car and drove away. Jack and his team are called in to find the missing woman. But as they interview Duncan, along with the witnesses and the couple's acquaintances, to construct their Day of Disappearance timeline, the detectives realize that this case may involve more than just a random kidnapping.
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