Retail tycoon Philip Glass has acquired a call-centre in Mumbai as part of a takeover and promptly dispatches the reluctant Kenny Gupta to take charge and attempt to turn its fortunes around. Kenny is accompanied on his trip by Philip's pampered daughter Tiffany - whom he has adored from afar for years - and her gormless, freeloading cousin Anthony. Once in India, Kenny runs up against Dev, the manager who's using the centre to help fund his own lucrative side lines.
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