Property manager Viv Tremain from County Durham's splattered tracksuits and scraped back balding hair add years to her appearance.
Following a surgical nip and tuck, new teeth, specialist hair weaving and magic make-up, the years are rolled back.
With many women suffering from thinning hair, expert Lucinda Ellery offers some top tips for adding thickness and life. Plus, Nicky Hambleton-Jones gives a lesson in getting smart-casual just right.
Poll Age (before makeover): 54Poll Age (after makeover): 39Real Age: 44
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