After the Kissuis? gets a scathing review in a magazine, it becomes apparents that all the hot spring inns in the area are receiving poor reviews whilst a newly constructed hotel is being praised. Wanting to get to the bottom of this, Ohana heads to Tokyo to find out who's responsible for the review, which turns out to be her mother, Satsuki. She reveals she wrote a poor review under orders from higher ups, which annoys Ohana, who had been bottling up her annoyances with her. When Satsuki refuses to go to Kissuis? to give her true opinion, Ohana decides to stage a protest. Whilst doing so, she decides to visit K?ichi, only to notice another girl seemingly attached to him. After hearing from K?ichi that the girl has an unrequited love for him, Ohana feels guilty and runs off into the rain in tears, but is found by Minko and T?ru.
click here to see where to watch or .
Ready to Watch Hanasaku Iroha, Season 1, Episode 11?