It's 1936, and 165 Eaton Place sees its first stirrings of life after years of neglect when the house's new master, Sir Hallam Holland, and his wife, Lady Agnes, cross the threshold. Though dust shrouds every surface, Lady Agnes is stirred to proclaim, "This house is going to see such life!" And with relish, she sets about an extravagant restoration and enlists the help of the staffing agency Bucks of Belgravia and its owner, former longtime 165 Eaton Place housemaid, Rose Buck.
Rose brings her cherished memories and high standards to the project, assembling a motley staff ranging from seasoned snobs to fledgling teens. Upstairs, the unexpected arrival of Hallam's mother, Lady Maud — returning from India with a Sikh secretary and a monkey in tow — introduces both eccentricity and tension as she interferes with Agnes's management of the house. Somewhat in over her head in her new position, Agnes is further tested upon the arrival of her devil-may-care younger sister, Lady Persie. As King George is dying, and against a backdrop of uncertainty, the residents of 165 Eaton Place host an elegant party to launch the Hollands in London society, and together attempt to field obstacles, both comical and sinister, that come their way.
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